{"id":31830,"date":"2018-05-30T13:58:37","date_gmt":"2018-05-30T13:58:37","guid":{"rendered":"http:\/\/www.chronosandpartners.com\/business-consulting-services\/teleselling-and-customer-care-strategy\/"},"modified":"2019-06-24T15:09:10","modified_gmt":"2019-06-24T15:09:10","slug":"teleselling-and-customer-care-strategy","status":"publish","type":"page","link":"https:\/\/www.chronosandpartners.com\/en\/business-consulting-services\/teleselling-and-customer-care-strategy\/","title":{"rendered":"Teleselling and customer care strategy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1527778135679{margin-bottom: 0px !important;padding-top: 220px !important;padding-bottom: 220px !important;background-image: url(https:\/\/www.chronosandpartners.com\/wp-content\/uploads\/2018\/05\/teleselling.png?id=31193) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;new-h1-style&#8221;][vc_column offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_row_inner content_placement=&#8221;middle&#8221; el_class=&#8221;top-line&#8221;][vc_column_inner width=&#8221;5\/12&#8243; css=&#8221;.vc_custom_1461400763131{margin-right: -100px !important;padding-left: 190px !important;}&#8221; offset=&#8221;vc_col-xs-5 vc_hidden-xs&#8221;][vc_separator color=&#8221;custom&#8221; border_width=&#8221;2&#8243; accent_color=&#8221;#ffffff&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-2 vc_hidden-xs&#8221;]<div class=\"centered-box\"><div class=\"gem-icon gem-icon-pack-elegant gem-icon-size-small  gem-icon-shape-square gem-simple-icon\"  style=\"margin-top: -20px;opacity: 1;\"><div class=\"gem-icon-inner\" style=\"\"><span class=\"gem-icon-half-1\" style=\"color: #ffffff;\"><span class=\"back-angle\">&#xe031;<\/span><\/span><span class=\"gem-icon-half-2\" style=\"color: #ffffff;\"><span class=\"back-angle\">&#xe031;<\/span><\/span><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;5\/12&#8243; css=&#8221;.vc_custom_1461400779581{margin-left: -100px !important;padding-right: 190px !important;}&#8221; offset=&#8221;vc_col-xs-5 vc_hidden-xs&#8221;][vc_separator color=&#8221;custom&#8221; border_width=&#8221;2&#8243; accent_color=&#8221;#ffffff&#8221;][\/vc_column_inner][\/vc_row_inner]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ad0235b231df {margin-top: 35px !important;}<\/style><div id=\"thegem-divider-6ad0235b231df\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text css_animation=&#8221;bottom-to-top&#8221;]<\/p>\n<div class=\"title-xlarge\" style=\"text-align: center;\"><span style=\"color: #ffffff;\">Teleselling<\/span><\/div>\n<p>[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ad0235b23200 {margin-top: 50px !important;}<\/style><div id=\"thegem-divider-6ad0235b23200\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_row_inner content_placement=&#8221;middle&#8221; el_class=&#8221;top-line2&#8243;][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1461400473402{margin-right: -100px !important;padding-left: 190px !important;}&#8221; offset=&#8221;vc_hidden-xs&#8221;]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ad0235b23215 {margin-top: -10px !important;}<\/style><div id=\"thegem-divider-6ad0235b23215\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_separator color=&#8221;custom&#8221; border_width=&#8221;2&#8243; accent_color=&#8221;#ffffff&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_custom_heading text=&#8221;Here&#8217;s What We Do Better&#8221; font_container=&#8221;tag:p|font_size:21|text_align:center|color:%23ffffff|line_height:25px&#8221; google_fonts=&#8221;font_family:PT%20Serif%3Aregular%2Citalic%2C700%2C700italic|font_style:400%20italic%3A400%3Aitalic&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1461400488970{margin-left: -100px !important;padding-right: 190px !important;}&#8221; offset=&#8221;vc_hidden-xs&#8221;]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ad0235b23228 {margin-top: -10px !important;}<\/style><div id=\"thegem-divider-6ad0235b23228\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_separator color=&#8221;custom&#8221; border_width=&#8221;2&#8243; accent_color=&#8221;#ffffff&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1456226551654{margin-bottom: 0px !important;}&#8221;][vc_column offset=&#8221;vc_col-lg-6 vc_col-md-6&#8243; css=&#8221;.vc_custom_1527522460155{padding-right: 30px !important;padding-left: 30px !important;background-color: #f4f6f7 !important;}&#8221;]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ad0235b2323b {margin-top: 60px !important;}<\/style><div id=\"thegem-divider-6ad0235b2323b\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text]<\/p>\n<div class=\"title-h4\" style=\"text-align: center;\">Teleselling and customer care strategy<\/div>\n<p>[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ad0235b2324c {margin-top: 27px !important;}<\/style><div id=\"thegem-divider-6ad0235b2324c\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text el_class=&#8221;ptext&#8221;]<\/p>\n<p style=\"text-align: left;\">Making calls to potential customers or existing customers, is an essential task for many companies and more than that, if done correctly, <strong>customers<\/strong> should not be offended, most are even happy that you give them the opportunity to meet their needs.<\/p>\n<p>However, this does not happen without <strong>professional management<\/strong>, updated systems and excellent agents\/operators.<\/p>\n<p>If you want to reap the power of <strong>telemarketing<\/strong> or <strong>teleselling<\/strong>, our consultants are ready to help you. <strong>Telemarketing\/teleselling services<\/strong> can significantly increase sales by rapidly increasing capacity and performance.[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ad0235b2325d {margin-top: 30px !important;}<\/style><div id=\"thegem-divider-6ad0235b2325d\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column][vc_column css=&#8221;.vc_custom_1527778153186{padding-top: 250px !important;padding-bottom: 250px !important;background-image: url(https:\/\/www.chronosandpartners.com\/wp-content\/uploads\/2018\/05\/teleselling-and-customer-care-strategy.png?id=31195) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1456226492361{margin-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1527778170363{padding-top: 250px !important;padding-bottom: 250px !important;background-image: url(https:\/\/www.chronosandpartners.com\/wp-content\/uploads\/2018\/05\/telemarketing.png?id=31194) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6&#8243;][\/vc_column][vc_column offset=&#8221;vc_col-lg-6 vc_col-md-6&#8243; css=&#8221;.vc_custom_1527522449439{padding-right: 30px !important;padding-left: 30px !important;background-color: #f4f6f7 !important;}&#8221;]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ad0235b2326d {margin-top: 60px !important;}<\/style><div id=\"thegem-divider-6ad0235b2326d\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text el_class=&#8221;ptext&#8221;]<\/p>\n<p style=\"text-align: left;\">In our teleselling\/telemarketing and customer care process, we are paying attention to issues such as:<\/p>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner]<div class=\"gem-list gem-list-type-checkbox gem-list-color-3\" ><ul>\n<li><strong>market research<\/strong><\/li>\n<li>calls between certain hours carefully studied for the presentation and sale of your services or products<\/li>\n<li>building and organizing an <strong>extensive customer base<\/strong><\/li>\n<li>bringing <strong>new customers<\/strong> and keeping in contact with old customers<\/li>\n<\/ul>\n<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ad0235b232c9 {margin-top: 40px !important;}<\/style><div id=\"thegem-divider-6ad0235b232c9\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column][\/vc_row][vc_row el_id=&#8221;link&#8221;][vc_column css=&#8221;.vc_custom_1527514822509{padding-right: 30px !important;padding-left: 30px !important;}&#8221;]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ad0235b232da {margin-top: 14px !important;}<\/style><div id=\"thegem-divider-6ad0235b232da\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text]<\/p>\n<div class=\"title-h2\" style=\"text-align: center;\"><span class=\"light\" style=\"color: #707070;\">Chronos &amp; Partners methodology<\/span><\/div>\n<p>[\/vc_column_text]<div class=\"quickfinder quickfinder-style-classic row inline-row quickfinder-icon-position-top quickfinder-alignment-left quickfinder-title-thin\"><div id=\"post-31675\" data-ll-finish-delay=\"200\" class=\"quickfinder-item inline-column col-md-4 col-sm-6 col-xs-12 quickfinder-item-effect-border-reverse border-reverse-with-background icon-size-medium quickfinder-box-style-solid lazy-loading post-31675 thegem_qf_item type-thegem_qf_item status-publish\" data-ll-item-delay=\"0\"> <div class=\"quickfinder-item-box\" style=\"\"> <div class=\"quickfinder-item-inner\"> <div class=\"quickfinder-item-image\"> <div class=\"quickfinder-item-image-content lazy-loading-item\" data-ll-item-delay=\"0\" data-ll-effect=\"clip\"> <div class=\"quickfinder-item-image-wrapper\"> <div class=\"gem-icon gem-icon-pack-elegant gem-icon-size-medium gem-icon-shape-square\" style=\"border-color: #ffffff;border-color: #2d6096;opacity: 1;\"><div class=\"gem-icon-inner\" style=\"background-color: #ffffff;\"><span class=\"gem-icon-half-1\" style=\"color: #4f5264;\"><span class=\"back-angle\">&#xe013;<\/span><\/span><span class=\"gem-icon-half-2\" style=\"color: #4f5264;\"><span class=\"back-angle\">&#xe013;<\/span><\/span><\/div><\/div> <\/div> <\/div> <\/div> <div class=\"quickfinder-item-info-wrapper\"> <div class=\"quickfinder-item-info lazy-loading-item\" data-ll-item-delay=\"200\" data-ll-effect=\"fading\"> <div class=\"quickfinder-item-title\" style=\"color: #2d6096;\">Analysis<\/div> <div class=\"quickfinder-item-text\" style=\"color: #707070;\">We analyze each particular case<\/div> <\/div> <\/div> <\/div> <\/div> <a href=\"#\" target=\"_self\" class=\"quickfinder-item-link\" aria-label=\"Analysis\"><\/a> <\/div> <div id=\"post-31676\" data-ll-finish-delay=\"200\" class=\"quickfinder-item inline-column col-md-4 col-sm-6 col-xs-12 quickfinder-item-effect-border-reverse border-reverse-with-background icon-size-medium quickfinder-box-style-solid lazy-loading post-31676 thegem_qf_item type-thegem_qf_item status-publish\" data-ll-item-delay=\"0\"> <div class=\"quickfinder-item-box\" style=\"\"> <div class=\"quickfinder-item-inner\"> <div class=\"quickfinder-item-image\"> <div class=\"quickfinder-item-image-content lazy-loading-item\" data-ll-item-delay=\"0\" data-ll-effect=\"clip\"> <div class=\"quickfinder-item-image-wrapper\"> <div class=\"gem-icon gem-icon-pack-elegant gem-icon-size-medium gem-icon-shape-square\" style=\"border-color: #ffffff;border-color: #2d6096;opacity: 1;\"><div class=\"gem-icon-inner\" style=\"background-color: #ffffff;\"><span class=\"gem-icon-half-1\" style=\"color: #4f5264;\"><span class=\"back-angle\">&#x54;<\/span><\/span><span class=\"gem-icon-half-2\" style=\"color: #4f5264;\"><span class=\"back-angle\">&#x54;<\/span><\/span><\/div><\/div> <\/div> <\/div> <\/div> <div class=\"quickfinder-item-info-wrapper\"> <div class=\"quickfinder-item-info lazy-loading-item\" data-ll-item-delay=\"200\" data-ll-effect=\"fading\"> <div class=\"quickfinder-item-title\" style=\"color: #2d6096;\">Solutions<\/div> <div class=\"quickfinder-item-text\" style=\"color: #707070;\">We find solutions for any situation<\/div> <\/div> <\/div> <\/div> <\/div> <a href=\"#\" target=\"_self\" class=\"quickfinder-item-link\" aria-label=\"Solutions\"><\/a> <\/div> <div id=\"post-31677\" data-ll-finish-delay=\"200\" class=\"quickfinder-item inline-column col-md-4 col-sm-6 col-xs-12 quickfinder-item-effect-border-reverse border-reverse-with-background icon-size-medium quickfinder-box-style-solid lazy-loading post-31677 thegem_qf_item type-thegem_qf_item status-publish\" data-ll-item-delay=\"0\"> <div class=\"quickfinder-item-box\" style=\"\"> <div class=\"quickfinder-item-inner\"> <div class=\"quickfinder-item-image\"> <div class=\"quickfinder-item-image-content lazy-loading-item\" data-ll-item-delay=\"0\" data-ll-effect=\"clip\"> <div class=\"quickfinder-item-image-wrapper\"> <div class=\"gem-icon gem-icon-pack-elegant gem-icon-size-medium gem-icon-shape-square\" style=\"border-color: #ffffff;border-color: #2d6096;opacity: 1;\"><div class=\"gem-icon-inner\" style=\"background-color: #ffffff;\"><span class=\"gem-icon-half-1\" style=\"color: #4f5264;\"><span class=\"back-angle\">&#x5a;<\/span><\/span><span class=\"gem-icon-half-2\" style=\"color: #4f5264;\"><span class=\"back-angle\">&#x5a;<\/span><\/span><\/div><\/div> <\/div> <\/div> <\/div> <div class=\"quickfinder-item-info-wrapper\"> <div class=\"quickfinder-item-info lazy-loading-item\" data-ll-item-delay=\"200\" data-ll-effect=\"fading\"> <div class=\"quickfinder-item-title\" style=\"color: #2d6096;\">Results<\/div> <div class=\"quickfinder-item-text\" style=\"color: #707070;\">We get the best results<\/div> <\/div> <\/div> <\/div> <\/div> <a href=\"#\" target=\"_self\" class=\"quickfinder-item-link\" aria-label=\"Results\"><\/a> <\/div> <\/div>[\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1527685102617{margin-bottom: 0px !important;}&#8221; el_class=&#8221;center-title&#8221;][vc_column offset=&#8221;vc_col-lg-6 vc_col-md-12 vc_col-xs-12&#8243; css=&#8221;.vc_custom_1527521927854{margin-bottom: 50px !important;padding-right: 30px !important;padding-left: 30px !important;}&#8221;][vc_column_text]<\/p>\n<h2><span class=\"light\" style=\"color: #46485c;\">De ce s\u0103 lucrezi cu noi<\/span><\/h2>\n<p>[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ad0235b23de5 {margin-top: 80px !important;}<\/style><div id=\"thegem-divider-6ad0235b23de5\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h5><span style=\"color: #2d6096;\">Analiz\u0103 <\/span><\/h5>\n<p>[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ad0235b23dfb {margin-top: -10px !important;}<\/style><div id=\"thegem-divider-6ad0235b23dfb\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text]<span style=\"color: #5f727f;\">Abordare unic\u0103, deoarece fiecare afacere este unic\u0103[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text]<\/span><\/p>\n<h5><span style=\"color: #2d6096;\">Performan\u021b\u0103<\/span><\/h5>\n<p>[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ad0235b23e0c {margin-top: -10px !important;}<\/style><div id=\"thegem-divider-6ad0235b23e0c\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text]<span style=\"color: #5f727f;\">Proiectele noastre au \u00eenregistrat rezultate semnificative<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h5><span style=\"color: #2d6096;\">Corectitudine<\/span><\/h5>\n<p>[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ad0235b23e1c {margin-top: -10px !important;}<\/style><div id=\"thegem-divider-6ad0235b23e1c\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text]<span style=\"color: #5f727f;\">Trat\u0103m partenerii de afaceri a\u0219a cum vrem s\u0103 fim trata\u021bi \u0219i noi[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;31075&#8243; img_size=&#8221;750&#215;600&#8243; alignment=&#8221;right&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1528224402920{margin-bottom: 0px !important;padding-top: 40px !important;padding-bottom: 40px !important;background-color: #2d6096 !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ad0235b23e2d {margin-top: 10px !important;}<\/style><div id=\"thegem-divider-6ad0235b23e2d\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text]<\/span><\/p>\n<div class=\"title-h4\" style=\"text-align: left;\"><span style=\"color: #ffffff;\">NEED HELP?<\/span><\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;5\/12&#8243; css=&#8221;.vc_custom_1478097635535{margin-top: 10px !important;}&#8221;]<div class=\"clearboth\"><\/div><style>#thegem-divider-6ad0235b23e3c {margin-top: 10px !important;}<\/style><div id=\"thegem-divider-6ad0235b23e3c\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text]<span style=\"color: #ffffff;\">Our consultants can offer you<br \/>\nthe best solutions<\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1478097604275{margin-top: -15px !important;}&#8221;]<style type=\"text\/css\">.thegem-button-6ad0235b23e8c8882 .gem-button svg {fill: #ffffff;}.thegem-button-6ad0235b23e8c8882 .gem-button:hover svg {fill: #ffffff;}<\/style><div class=\"gem-button-container gem-button-position-inline thegem-button-6ad0235b23e8c8882    \"  ><a class=\"gem-button gem-button-size-medium gem-button-style-outline gem-button-text-weight-thin gem-button-border-1\" data-ll-effect=\"drop-right-without-wrap\" style=\"border-radius: 0px;border-color: #ffffff;color: #ffffff;\" onmouseleave=\"this.style.borderColor='#ffffff';this.style.backgroundColor='transparent';this.style.color='#ffffff';\" 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